Your privacy is important to us. This Privacy Policy explains how Verm (“we”, “our”, “us”) collects, uses, and shares information about you when you use our website, API, and related services (collectively, the “Services”).
Information We Collect
- Account Information. When you create an account, we collect your email address and any details you choose to provide (e.g., name).
- Usage Data. We collect information about how you interact with the Services, including API requests (model IDs, parameters, timestamps), IP address, and device info.
- Content You Provide. When you send inputs to models (text, images, audio, video, files, or URLs), we process them to deliver results and for operational purposes such as abuse prevention and troubleshooting.
- Payment Information. If you purchase credits, our payment processor collects payment details. We store records of your purchases (amounts, time, status), but not full payment card numbers.
How We Use Information
- Provide, maintain, and improve the Services.
- Process requests, generate outputs, and provide support.
- Monitor performance, reliability, fraud, and abuse.
- Communicate important updates and product changes.
- Comply with legal obligations.
Data Retention
We retain account, billing, and usage records for as long as necessary to provide the Services and meet legal or accounting obligations. Model inputs, outputs, and files may be retained for a limited time for operational needs (e.g., debugging, abuse detection). You can request deletion of your account data as described below.
Sharing and Sub‑processors
We may share information with trusted service providers (“sub‑processors”) that help us operate the Services—e.g., hosting, analytics, storage/CDN, and payments. We require them to keep your data secure and to use it only for the services they provide to us. We may also disclose information if required by law or to protect rights, property, or safety.
Security
We use administrative, technical, and organizational measures designed to protect your data. However, no system is perfectly secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at support@verm.dev.
Children’s Privacy
The Services are not directed to children under 13 (or other age as required by local law). We do not knowingly collect personal information from children.
Changes to this Policy
We may update this Privacy Policy from time to time. We will post the updated policy with the “Last updated” date. Your continued use of the Services after changes become effective means you accept the revised policy.
Contact
If you have questions about this Privacy Policy, contact us at support@verm.dev.
Looking for our Terms of Service? Read the Terms of Service.